Breelyn Uniforms offer flat Shipping $12 for orders Australia wide. Breelyn Uniforms primarily use Courier Please and Australia Post to deliver orders within Australia.
Delivery within Australia is normally between 2 to 10 working days for product orders without ornamental service (depending on your location). For orders with ornamental services, such as Embroidery and Screen Printing etc., normal delivery time should also plus the time for ornamental services.
From time to time, we cannot guarantee that delivery will occur in the delivery time frames specified in above. Delivery time frames may change from time to time due to unforeseen circumstances; and the Company is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.
We will contact you if there will be significant delivery delay.
Embroidery Sample Preparation: ~ 5 working days from Order Confirmation and Deposit (If applicable)
Production: 7-10 Working Days from Order Confirmation and Embroidery Sample Approval.
Screen Printing Artwork Preparation: ~ 3 Working Days from provision of Artwork (Vector format artwork such as AI, PDF), Order Confirmation and Deposit (If applicable).
Production: 7-10 Working Days from Order Confirmation and Artwork Approval.
Sublimation Product Sample: ~10 working days from Order Confirmation, Artwork Approval and Deposit (If applicable)
Production: 4-5 weeks from Order Confirmation and Product Sample Approval.
We are capable to handle urgent orders. You are welcome to enquire with detail requirement by email: firstname.lastname@example.org or phone: 1300 786 168.
Delivery of Goods will take place at the Delivery Address specified by the Customer during the Order process. We shall at the Customer’s expense deliver the goods to this address.
If there is no one available at the Delivery Address to accept delivery, or there is limited access to the Delivery Address or it is unsafe or impractical to make delivery, a calling card will be left for the Customer. It is the Customer’s responsibility to follow the instructions stated on the calling card.
Where the Customer do not collect your Goods or call the Courier Company within 5 days of a failed delivery, it may cause return of the Customer’s Goods and re-delivery. If Goods are required to be redelivered, the Customer will be required to pay any associated fees for redelivery.
The Customer may nominate to have the parcel left without a signature (e.g. on door step). However, if the Customer do so, the Customer understand and agree that our selected couriers are permitted to leave the Order without obtaining a signature, therefore we and our couriers are released of all responsibility and liability for the Orders left unattended.
Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform the Customer and arrange for cancellation of the Order or delivery to an alternative delivery address.
Upon delivery, the Customer must inspect your Goods and check that the Goods delivered match your Order. If the Customer find any damage, missing, faulty or incorrect goods, the Customer need contact our Customer Service Team as soon as possible on 1300 786 168 (Australia Customer) or 0061 2 9671 5929 (Customer outside Australia) and email us at email@example.com referring to official invoice number and date, and state what happened on the Goods. If you request return of goods, please refer to our Returns Policy at below
All return goods must be authorized by the Company. The Customer shall email the Company at firstname.lastname@example.org of any claim within 14 days after the receipt of Goods.
Breelyn Uniforms gives up to 90 days warranty against manufacturer defects and quality failure. This warranty does not cover general wear and tear from use, other accidents or incidents.
If the Goods are defective or fail to be of acceptable quality, the Company will repair or replace the goods or any part of them that is defective at our discretion.
The Customer should follow up the Garment Care Instruction on each garment.
The Company offer Free Return service for defective Goods. After return request is authorized by the Company, the Customer can return the defective Goods at local Post Office by using Reply Paid Form provided by the Company for free return.
If you have received Goods with defect, please follow the procedure at below for return:
The Company’s liability, implied warranty or condition is limited to the replacement or repair of Goods at the Company’s sole discretion.
We will not accept return or exchange of Goods already decorated or with Special Sale Terms, such as Special or Clearance Goods. We will not accept return or exchange of items that custom made or produced through indent.
The Customer can request return of Goods other than above. There is minimum $15 restocking fee to apply.
If you want to return the Goods simply because you changed your mind, please follow the procedure at below for return:
Breelyn Uniforms Returns Centre PO Box 423, Doonside NSW 2767. Australia
Refunds are processed within 5 business days after receipt of the Goods. You’ll receive a confirmation email once your refund or exchange is done!
For Credit Card or PayPal payment, refund will be credited into the same account your payment came from.
If You Want to Exchange for Different Size or Different Goods.
If Part of the Goods are Missing
If you find parts of the Goods missing, please follow the procedure at below for re-supply:
If you find the received Goods are incorrect, please follow the procedure at below for return: