Quality Warranty for 90 Days

Breelyn Uniforms provides up to 90 days warranty against manufacturer defects and quality failure. This warranty does not cover general wear and tear from use, other accidents or incidents.

If the Goods are defective or fail to be of acceptable quality, the Company will repair or replace the goods or any part of them that is defective at our discretion.

The Customer should follow up the Garment Care Instruction on each garment.

The Company offer Free Return service for defective Goods. After return request is authorized by the Company, the Customer can return the defective Goods at local Post Office by using Reply Paid Form provided by the Company for free return.

If you have received Goods with defect, please follow the procedure at below for return:

Step 1: The Customer email the Company at info@breelynuniforms.com.au referring to official invoice number and date, and state what happened on the Goods. Our Customer Service team will contact you within 2 business days after received your email. We may request you to provide one photo or two showing the defect/fault, which will speed up the returns process for you.

Step 2: After the assessment, you will receive an email from Customer Service team with Return Authorization Number and Reply Paid Form as a pdf. Return Authorization Number is valid for 2 weeks. Print this Reply Paid Form off and attach it to your return parcel.

 

Step 3: Drop off your package at any Australia Post office for free return.

Step 4: We will inspect the Goods after receive and will contact you with the solution on the defects.

Step 5: After repair or replacement of the Goods, we will send the Goods back to you at our own expenses.

The Company’s liability, implied warranty or condition is limited to the replacement or repair of Goods at the Company’s sole discretion.